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One of the oldest known customer complaints is a clay tablet from about 1750 BC in which a man named Nanni complains to the merchant Ea-nasir about poor-quality copper.

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The tablet was found at Ur, a Sumerian city in what is now southern Iraq, during Leonard Woolley's excavations of 1922–34. It is written in cuneiform, the wedge-shaped script pressed into wet clay. Nanni says he paid for copper ingots that turned out to be sub-standard, that he has refused to accept them, and that his servant was treated rudely when sent to deal with the matter. The tablet normally belongs to the British Museum, but in 2025 it went on loan to the Zayed National Museum in Abu Dhabi, where it is expected to stay until 2027. Since 2015 it has been a popular internet joke, and Guinness World Records lists it as the oldest written customer complaint.

Türkçe oku
Bilinen en eski müşteri şikâyetlerinden biri, MÖ 1750 dolaylarından kalma bir kil tablettir. Tablette Nanni adlı bir adam, kalitesiz bakır yüzünden tüccar Ea-nasir'e öfkeyle çıkışır.

Tablet, bugünkü Güney Irak'ta yer alan Sümer kenti Ur'da, Leonard Woolley'nin 1922-34 yılları arasındaki kazılarında bulundu. Islak kile bastırılarak yazılan çivi yazısıyla yazılmıştır. Nanni, parasını ödediği bakır külçelerin kalitesiz çıktığını, bu yüzden malı kabul etmediğini ve işi halletmeye gönderdiği hizmetkârına kaba davranıldığını anlatır. Tablet normalde British Museum'a aittir, ama 2025'te Abu Dabi'deki Zayed Ulusal Müzesi'ne ödünç verildi ve 2027'ye kadar orada kalması bekleniyor. 2015'ten beri internette sevilen bir şakaya dönüştü; Guinness Dünya Rekorları da onu yazılı olarak bilinen en eski müşteri şikâyeti sayıyor.

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Background reading: Complaint tablet to Ea-nāṣir
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